Rental FAQ
Answers about applying, lease terms, deposits, utilities, parking and life in a JC Housing rental.
General & leasing questions
How do I rent a JC Housing property?
Call or email us to ask about availability and schedule a tour. When you find the right place, fill out our rental application and return it with the $100 application fee. We then review the application (including a background check), and once you are approved you sign the lease and pay the security deposit and first month’s rent. See How to Apply for the full steps and the downloadable forms.
What documents do I need to apply?
Plan to provide a copy of a photo ID (a photo of your driver’s license is fine), your contact details, previous landlord information and employment or income information. Student applicants should also have a parent or guardian ready to complete the co-signer section with their own contact, employment and income details.
Is there an application fee?
Yes. The application is submitted with a $100 application fee. If your application is rejected, the fee is returned. If your application is accepted and you then withdraw, decline or fail to sign the lease, the fee is not refunded.
How long is the lease?
Our standard lease term is one year; our 2026 application lists student lease terms running from June 1 to May 16. Shorter leases may be available on request. If you need to break your lease early, you are responsible for finding a replacement tenant or paying a penalty fee, depending on the lease terms.
What is included in the rent?
It depends on the property, and each listing states it. Some homes include all utilities plus Wi-Fi, several include water, sewer and trash pickup, and others have tenant-paid utilities. Parking also varies by property. If a listing says “ask us,” just call and we will confirm.
How much is the security deposit, and is it refundable?
Security deposits are typically one to two months’ rent. The deposit is refundable as long as there is no damage to the property and all lease terms are met when you move out.
How is the parking situation?
On-site parking is limited and works on a first-come, first-served basis. Some homes have off-street spaces (for example 13 Sharpless St fits up to 6 cars). On-street parking is available with a West Chester Borough residential parking permit; when we last checked the permit cost $14 per year, but availability depends on your street, so confirm current details with the Borough.
What are the rules on noise?
Our houses sit in residential neighborhoods, so please agree on quiet hours with your roommates and be considerate of neighbors. If government authorities issue two consecutive noise warnings at a property, the student tenants will be evicted.
How do I request maintenance?
Call us at 610-273-8888 or email [email protected]. Our local team handles maintenance requests promptly and answers tenant questions.
Do you rent to non-students?
Yes. Alongside our student houses we offer non-student housing and small office spaces downtown, including 34 S High St and 225 S Church St.
How far are your properties from West Chester University?
Our student rentals are 1 to 5 blocks from campus — roughly a 5 to 10 minute walk. Each listing shows its distance in blocks.
Are there any additional costs to plan for?
Budget for any utilities your lease does not include, plus a Borough parking permit if you will park on the street. Check each listing for exactly what is covered, and ask us before you sign if anything is unclear.
Still have a question? Call 610-273-8888 or send us a message.
Ready to find your place in West Chester?
Call or email us to schedule a tour, or download the 2026 rental application.